FAQ | My Storage

When is the office open?

Monday thru Friday: 9:00 am to 6:00 pm Saturday 8:00 am to 2:00 pm (My Storage 2 closed on Saturdays) Sunday: CLOSED

What are your access hours?

Gate hours are from 6:00 am to 9:30 pm. The gate will lock in and out of the facility.

How can I pay?

Set up autopay for easy convenient payment processing. We accept Mastercard and Visa, along with Cash or Check. See our Pay Bill tab to pay rent online. Stop by our office to pay in person. Call each location to pay over the phone.

Do you offer RV Storage?

Yes! We offer taller doors and longer units for RV's, boats, and cars. All indoor parking. OUTDOOR PARKING COMING SOON AT LOCATION #3!

What security features does your facility use?

Our facility is fenced and accessible through a security gate. We also use security cameras to keep an eye on things. Along with on site managemnet, that is at the facility 6 days a week.

Where are you located?

We have three locations in Southwest Springfield, Missouri! 2335 W. Kingsley Street, Springfield, MO 65807 3040 W. Republic Road, Springfield, MO 65807 3004 W. Battlefield Road, Springfield, MO 65807

What is drive-up access?

Drive-up access makes moving your belongings in and out of your unit much easier. It allows you to pull your vehicle right up to the door of your unit.

What's the best way to choose the unit size I need?

Please contact our office for suggestions from our staff. See the rates and sizes tab for more information.

How can I reserve my unit?

Stop by our facility or give us a call. It's that easy! We can rent most units over the phone and all you have to do is stop by the office for your Photo ID and sign the contract! Super easy process!