FAQ | My Storage

When is the office open?

My Storage 1 Monday thru Friday: 8:00 am to 6:00 pm Saturday: 8:00 am to 12:00 pm Sunday: OFFICE CLOSED My Storage 2 Monday thru Friday: 8:00 am to 6:00 pm Saturday: OFFICE CLOSED Sunday: OFFICE CLOSED My Storage 3 Monday thru Friday: 8:00 am to 6:00 pm Saturday: 8:00 am to 2:00 pm Sunday: OFFICE CLOSED Offices are closed on the following holidays: New Year's Eve New Year's Day Easter Memorial Day 4th of July Labor Day Thanksgiving Christmas Eve Christmas Day *Office subject to close for inclement weather and emergencies.
What are your gate/property access hours?

Gate hours and access to the property are from 6:00 am to 9:30 pm daily. The gate will lock in and out of the facility.
How can I pay?

Set up autopay for easy convenient payment processing. We accept Mastercard and Visa, along with Cash or Check. See our Pay Bill tab to pay rent online. Stop by our office to pay in person. Call each location to pay over the phone. Mailing address for each office on home page of website.
Do you offer RV Storage?

Yes! We offer taller doors and longer units for RV's, boats, and cars. All indoor parking at My Storage 1 and My Storage 2. OUTDOOR PARKING COMING SOON AT LOCATION #3! My Storage 3 has indoor parking as well.
What security features does your facility use?

Our facility is fenced and accessible through a security gate. We also use security cameras to keep an eye on things. Along with on site managemnet, that is at the facility 6 days a week.
Where are you located?

We have three locations in Southwest Springfield, Missouri! My Storage 1 3040 W. Republic Road, Springfield, MO 65807 My Storage 2 2335 W. Kingsley Street, Springfield, MO 65807 My Storage 3 3004 W. Battlefield Road, Springfield, MO 65807
What is drive-up access?

Drive-up access makes moving your belongings in and out of your unit much easier. It allows you to pull your vehicle right up to the door of your unit to load and unload.
What's the best way to choose the unit size I need?

Please contact our office for suggestions from our staff. See the rates and sizes tab for more information. 5x10 about the size of standard hall bathroom -mattress, boxes, and small/limited furniture 10x10 about the size of a small guest bedroom -limited furniture with some boxes 10x20 about the size of a one car garage -can hold a one/two bedroom, living room furniture, washer and dryer, and some boxes.
How can I reserve my unit?

Stop by our facility or give us a call. It's that easy! We can rent most units over the phone and all you have to do is stop by the office for your Photo ID and sign the contract! Super easy process!